Privacy Policy
Last updated: 07-10-2025
Introduction
Welcome to BrainHerbs® (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brainherbs.in.
1. Information We Collect
a) Personal Data
We may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment information (processed via secure third-party gateways)
b) Non-Personal Data
We also gather non-personal data, such as:
Browser type and version
Device information
Pages visited and duration
IP address
Cookies and usage data
2. How We Use Your Information
We use your data to:
Process and fulfill your orders
Send order updates, invoices, and support messages
Improve our products, website, and user experience
Personalize marketing and promotional offers (with your consent)
Comply with legal obligations
3. Sharing Your Information
We may share your information with:
Service providers/partners (payment gateways, shipping, customer support)
Legal authorities when required by law
Business transfers (if we merge or are acquired)
We do not sell your personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to track site activity and hold certain information. Cookies help in:
Keeping you signed in
Storing your preferences
Analyzing website traffic
Supporting marketing campaigns
You can disable cookies via your browser settings, but this may affect the functionality of the site.
5. Security of Your Data
We take data security seriously and implement reasonable technical and organizational measures to protect your information. We use SSL encryption for data transmission and secure storage. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
Access, correct, or erase your personal data
Object to or restrict processing of your data
Withdraw consent at any time (for marketing communications)
Lodge a complaint with a data protection authority
To exercise these rights, contact us at: brainherbs.aff@gmail.com
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently collected such data, contact us immediately.
8. International Transfers
If you are using our services from outside India, your data may be transferred and stored in servers located in India. By using the site, you consent to such transfers in accordance with this policy.
9. Changes to This Privacy Policy
We may update this policy periodically. We will post changes here with a new “Last updated” date. Continued use of the site constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: brainherbs.aff@gmail.com